Unibbet Malaysia Terms and Conditions – Complete Member Guide

1 Definitions & Interpretation

In these terms and conditions, the following words carry the meanings stated unless the context requires otherwise:

• "Platform" refers to the unibbet website accessible at unibbet.win along with all associated mobile applications, services, and content.
• "Member" refers to any individual who has registered and holds an active account on the unibbet platform.
• "Funds" refers to funds deposited, won, or held in a member's account balance at any given time.
• "Bonus" refers to free credits, free spins, cashback, or any other incentive granted by the platform to members under specific conditions.
• "Wagering" or "Rollover" refers to the requirement to use the bonus or funds in games a set number of times before a withdrawal is permitted.
• "KYC" (Know Your Customer) refers to the process of verifying a member's identity using official documents recognised by the platform.
• "Game Provider" refers to third-party companies that supply slot games, live tables, sports, and bingo to the unibbet platform.

2 Eligibility & Account Registration

To register and use the unibbet platform, you must meet all of the following eligibility requirements at the time of registration and throughout the duration of your account:

• At least 18 years old at the time of registration. Unibbet does not permit access or use by individuals under the legal age under any circumstances.
• Be an individual with full legal capacity to enter into a binding agreement under the laws of your country of residence.
• Not a resident or citizen of any jurisdiction that prohibits or restricts the use of online gaming platforms.
• Register only one (1) account. Any member found to have more than one active account will have all associated accounts closed and all funds therein forfeited.
• Provide accurate, complete and up-to-date personal information during registration. False or misleading information will result in immediate account suspension.

During the KYC process, you may be required to submit a valid identity document (e.g. MyKad or passport), proof of residential address (utility bill or bank statement) and proof of the payment method used. Verification is typically completed within 24 to 48 working hours.

3 Account Usage

Your unibbet account is for your personal use only and may not be shared, transferred, or used by any other party. You are solely responsible for all activities that occur within your account.

• You are solely responsible for maintaining the confidentiality of your password and account login details.
• Any activity carried out through your account will be considered your own action, unless you notify our support team in writing that your account has been accessed without authorisation.
• You are prohibited from using bots, automated software, artificial intelligence software, or any method designed to gain an unfair advantage in any game on the platform.
• Any attempt to hack, attack or disrupt the unibbet platform systems is strictly prohibited and may result in legal action.
• You are not permitted to use account funds for money laundering or any other illegal activities.

Unibbet reserves the right to monitor account activity from time to time to ensure compliance with these terms. If any suspicious activity is detected, your account may be temporarily suspended for investigation.

4 Deposit & Payment

The unibbet platform accepts a variety of secure and integrated payment methods to facilitate deposits for members across Malaysia:

• Local bank transfer (FPX) covers all major banks in Malaysia
• Digital wallets including Touch 'n Go eWallet, Boost, and GrabPay
• Deposit via internet banking and mobile banking apps
• Cryptocurrencies supported by the platform

The minimum deposit per transaction is RM 30 and the maximum daily deposit is RM 50,000 unless a specific limit has been set by the member through account settings. All deposits are processed in real time and are typically credited to the account within 5 minutes.

Unibbet does not charge any processing fees for deposits. However, your payment provider or bank may impose their own charges, which are beyond our platform's control.

5 Fund Withdrawal

Unibbet members may request a withdrawal at any time, subject to the following conditions:

• Account has completed full KYC verification
• All bonus wagering requirements (if any) have been met
• No active investigation relating to the account at the time of application
• The minimum withdrawal amount is RM 50 per transaction

Withdrawal requests are processed within 1 to 3 business days. Members who have completed full verification and maintain a good transaction record typically enjoy faster processing times. Withdrawals will be credited to the same bank account or digital wallet used for the deposit.

Unibbet reserves the right to request additional documents before approving withdrawals that exceed a certain limit. This is a standard protective measure to ensure the safety of your funds.

6 Bonus & Promotions

All bonuses and promotions offered by unibbet are subject to specific terms stated in each offer. The general terms applicable to all bonuses are as follows:

• Each bonus may only be claimed once per member, unless otherwise stated in the relevant promotion terms.
• The wagering requirement (rollover) for most deposit bonuses is between 5x to 20x depending on the promotion type. Exact conditions are stated on the Promotions.
• Bonuses must be used within the specified validity period. Expired bonuses will be automatically debited from the account.
• Some games may not count towards meeting bonus wagering requirements. The list of eligible games is stated in the terms of each promotion.
• Unibbet reserves the right to withdraw any bonus if there is evidence of fraud, abuse, or attempts to exploit the bonus system.
• Withdrawing from a bonus balance before meeting the wagering requirements will result in the bonus and all associated wins being forfeited.

7 Game Rules

All games available on the unibbet platform use independently certified Random Number Generators (RNG) to ensure true fairness and randomness. Specific rules for each game can be found within the respective game interface.

• Game results are final and cannot be disputed unless there is evidence of a significant technical failure.
• In the event of a technical disruption during a game session, affected bets will be returned to the member's account within 24 hours.
• Unibbet is not liable for any losses resulting from connectivity issues on the member's end.
• The RTP (Return to Player) value for each game is displayed in the respective game information as a guide for members.
• Unibbet reserves the right to remove, replace, or update any game in the catalogue at any time.

For live sports events, all bets accepted before the match begins are final. Any changes or cancellations after the match has started are not permitted, except in situations specifically stated in the relevant sport's rules.

8 Responsible Gaming

Unibbet is fully committed to responsible gaming. Our platform provides a range of self-control tools accessible directly from your account settings:

• Deposit Limit — Set daily, weekly, or monthly deposit limits according to your budget.
• Loss Limit — Set a maximum loss limit allowed within a given time period.
• Session Time Limit — Set a maximum duration for each gaming session with automatic reminders.
• Temporary Break — Suspend account access for anywhere between 24 hours and 6 months when needed.
• Self-Exclusion — Permanently close your account if you feel the need to do so.

If you or someone you know has a problem with excessive gaming, please contact our support team or refer to the help resources available on the Responsible Gaming our team. We are always ready to help, without any judgment.

9 Privacy & Data Protection

Unibbet respects your privacy and is committed to protecting the personal information you share with us. The collection, processing, and storage of your personal data is handled in accordance with Privacy Policy our detailed

• Your personal data is used solely for account management, identity verification, payment processing, and legal compliance purposes.
• Unibbet does not sell, rent, or share your personal information with third parties for marketing purposes without your consent.
• All data stored by the platform is protected using 256-bit SSL encryption and industry-standard security measures.
• You have the right to request a copy of your personal data, ask for corrections to inaccurate information, or request deletion of your data under certain circumstances.

10 Account Suspension & Closure

Unibbet reserves the right to suspend or close any member's account for the following reasons without prior notice:

• Violation of any provision in these terms and conditions
• Fraud, money laundering or other illegal activities
• Use of bots, automated software or cheating methods in gameplay
• Multiple account registrations by the same individual
• Abuse of the bonus or promotions system
• Providing false or misleading information during registration or KYC

If your account is closed for reasons unrelated to a breach of terms (for example, at your own request), any valid remaining balance will be returned to you once the verification process is complete. Any bonus that has not met the wagering requirements will be deducted first.

11 Liability Limit & Disclaimer

The unibbet platform is provided on an "as-is" basis. While we make every effort to ensure uninterrupted operation, we cannot guarantee continuous availability under all circumstances.

• Unibbet is not liable for any direct or indirect losses arising from the use of or inability to use the platform.
• Unibbet is not liable for technical failures beyond our control, including internet outages, power failures, or third-party infrastructure failures.
• Unibbet's maximum liability to any member in any case is limited to the total amount deposited by that member within the 30 days preceding the claim.
• Unibbet makes no guarantee that use of the platform is lawful in all jurisdictions. Members are responsible for ensuring that their use of the platform is legal in their place of residence.

12 Applicable Laws & Dispute Resolution

These terms and conditions are governed and interpreted in accordance with the laws applicable to the operation of this platform. Any dispute arising from the use of the unibbet platform will be resolved through the following process:

• Level 1 — Internal Complaint: Members must submit a written complaint to the unibbet support team. We are committed to responding within 5 business days.
• Level 2 — Mediation: If a complaint cannot be resolved internally, both parties may agree to engage a jointly appointed independent mediator.
• Level 3 — Arbitration: Should mediation fail, the dispute will be referred to arbitration in accordance with the rules set by the relevant dispute resolution body.

By using the unibbet platform, you agree that any legal action or proceedings related to these terms will not be submitted to a jury trial, and you waive your right to do so.

These terms and conditions were last updated on 1 January 2026 and takes effect immediately. Previous versions are no longer applicable. In the event of any conflict between other language versions and this English version, this English version shall prevail.