Your privacy is our priority. This policy explains in detail how unibbet collects, uses, stores and protects your personal information as a member of our platform.
Six core pillars of personal data protection we implement to safeguard the information of every unibbet member.
All data transmitted between your device and unibbet servers is protected with industry-grade 256-bit SSL encryption — the same level used by leading banking institutions in Malaysia.
Our KYC identity verification process uses fully encrypted channels. Submitted documents are stored in a protected environment and are never shared with external parties without legitimate cause.
Member data is stored on servers protected by multi-layered firewalls, strict access controls and automated intrusion detection systems operating around the clock.
Unibbet never sells, rents or trades members' personal information to any third party for marketing or any other purpose without your explicit consent.
You have the right to view, request a copy of, amend and delete your personal data at any time. Requests are processed within 14 business days through our support team.
The unibbet privacy policy is reviewed regularly to ensure full compliance with applicable data protection legislation, giving you the assurance of best-in-class protection.
Welcome to the unibbet Privacy Policy. We understand that your personal information is a valuable trust, and we take this responsibility very seriously. This policy is written in clear, plain language because we believe every member deserves to know exactly how their data is handled.
Unibbet operates as a trusted online entertainment and gaming platform in Malaysia. In the course of daily operations, we need to collect and process certain personal information to enable you to enjoy a safe, seamless and enjoyable gaming experience. This privacy policy explains in detail the types of information we collect, the purposes for which it is used, how we protect it, and the rights you hold as a member.
By registering and using the unibbet platform, you agree to the terms set out in this privacy policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team for further assistance.
This privacy policy applies to all services offered by unibbet, including the main website, mobile app, slot games, sports betting, bingo and all our official communication channels.
Unibbet collects various types of information to ensure our platform operates properly and securely for all members. This information is divided into two main categories:
Information You Provide Directly:
Automatically Collected Information:
Our Guarantee: We only collect information that is strictly necessary to provide our services, comply with the law and ensure platform security. unibbet never collects sensitive information such as plain-text passwords or medical information without strong justification.
Every piece of information we collect is used for a specific and legitimate purpose. Below is a detailed breakdown of how your data is used in unibbet's day-to-day operations:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account Management Registering, verifying, and managing member accounts |
Identity, contacts, KYC documents | Contract performance |
| Payment Processing Managing deposits, withdrawals, and transactions |
Financial information, transaction history | Contract performance |
| KYC Identity Verification Ensuring compliance with anti-money laundering requirements |
Identity, official documents | Legal obligation |
| Platform Security Detecting fraud, bots, and suspicious activity |
Device, network and usage data | Legitimate interest |
| Customer Support Helping resolve inquiries and complaints |
Communications, account history | Contract performance |
| Responsible Gaming Monitoring gameplay patterns and offering assistance |
Usage data, betting history | Public & legitimate interest |
| Marketing (with consent) Sending promotions, bonuses, and special offers |
Contacts, game preferences | Your consent |
| Product Improvement Analyzing usage to improve the user experience |
Usage data (anonymised) | Legitimate interest |
You may withdraw marketing consent at any time through your account settings or by contacting our support team. Withdrawing marketing consent will not affect the core services you receive.
Unibbet does not sell or trade your personal information. However, in certain limited situations, we may share data with carefully selected parties:
Important: All third parties working with unibbet are required to meet data protection standards equal to or higher than our privacy policy. We do not permit any third party to use your data for their own purposes outside the scope of services provided to us.
Protecting your personal data is a core responsibility of unibbet. We implement a comprehensive set of technical and operational security measures to keep your information safe at all times:
Incident Report: In the event of any data security breach affecting your information, unibbet is committed to notifying you within 72 hours of the incident being detected, in line with industry best practices.
Unibbet retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law. The data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or converted into an anonymised format that cannot be linked to any specific individual.
As a unibbet member, you have strong rights regarding your personal data. We are committed to facilitating the exercise of these rights without unnecessary barriers:
You have the right to request a complete copy of all personal data we hold about you in a readable format.
If any of your personal information is inaccurate or incomplete, you may request a correction at any time.
You may request the deletion of your personal data, subject to our legal obligations regarding record retention.
You may request that we restrict how we process your data in certain situations while a dispute is being resolved.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.
You may object to the processing of your data for direct marketing purposes or on the basis of legitimate interests at any time.
To exercise any of the above rights, please contact our support team by email at [email protected] or via 24/7 live chat within the platform. Requests will be processed within 14 business days. We may need to verify your identity before processing your request to ensure the security of your account.
Unibbet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the unibbet platform.
The unibbet platform does not contain links to external websites. All navigation within our platform leads to internal pages only. However, for technical operational purposes, our platform integrates with carefully selected third-party service providers such as licensed payment processors and game studios.
These third-party providers have their own privacy policies governing how they handle data. Unibbet is not responsible for third-party privacy practices; however, we ensure all our partners meet equivalent data protection standards before any data sharing takes place.
Unibbet is a platform dedicated exclusively to individuals aged 18 years and above. We do not intentionally collect, store or process any personal data from individuals under the age of majority.
Child Protection: If we find that personal information of a child under 18 has been collected without proper age verification, we will take immediate action to delete that information and close the account in question. Parents or guardians with concerns may contact us directly at [email protected].
Unibbet reserves the right to update or modify this privacy policy from time to time to reflect changes in our practices, legal requirements or technological developments. When significant changes are made, we will:
Your continued use of the unibbet platform after the effective date of any changes constitutes your acceptance of the updated privacy policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your data in accordance with the procedure set out in Section 7.
If you have any questions, concerns or requests regarding this privacy policy or the handling of your personal data, our team is ready to assist through the following channels:
Available on the unibbet platform at all times
Our Data Protection Officer can be contacted directly via the email above with the subject "Data Privacy Request". All privacy rights requests will be processed within 14 business days.